911 Dispatcher Typing Test

Type invented call notes by eye or by ear: addresses, plates, callback numbers and 24-hour times.

Type each word and press space after it. The clock starts on your first key. Kitchen fire at 63 Alder Street, Pellwick, a wood house with two floors. The caller says a pan caught fire and the flames reached the cabinets. Everyone is out: two adults, one child and a dog. Smoke is coming from the back door. The house to the left is about ten feet away. Callback 555-0115.
How the text reaches you

Listening uses a voice that is built into your device, a few words at a time. Nothing is sent anywhere.

More options

A word is five keystrokes, so 1 WPM is 300 KPH. Change either number.

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1 minute of typing. Words per minute is correct characters divided by five; accuracy is correct keystrokes out of all keystrokes. Keystrokes per hour (KPH) is correct characters per minute times 60, so 1 WPM is 300 KPH.

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How it works

This 911 dispatcher typing test times you on 40 invented call notes: addresses, plates, callback numbers, spelled surnames and 24-hour times. Pick 1, 3 or 5 minutes or No timer, read the note or listen to it, and get WPM, KPH and accuracy. Practice for dispatcher and 911 operator applicants. A self-test: no certificate.

Read the full guide

What each call note carries

Each note runs 43 to 64 words and carries where, what happened, who is hurt and a callback number. The set has 10 traffic calls, 10 medical, 8 fire and 12 for a police dispatcher, from a break-in to a found dog. A plate such as 62B H7M changes between letters and digits three times in seven keystrokes.

Read the note, or listen to it

Choose a note in the Passage menu; your first key starts the clock. When you read, a note that ends early hands over to the next. To type by ear, press Listen to it, choose No timer, then Start the test: a voice on your device speaks the note a few words at a time, with Say it again and a Speed menu, and reads only the note you chose.

  • Type a plate as two chunks: 4T9, space, K18. Say the chunk, type it, then look back.
  • For K-O-W-A-L-C-Z-Y-K on a US or UK keyboard, turn Caps Lock on: the letters come out as capitals and the hyphen stays a hyphen.
  • Ten minutes: a 1 minute run in each call group, Three abandoned vehicles twice, then one note by ear with No timer.

Questions and answers

Can I type the call notes by ear?

Yes. Listen to it uses a voice installed on your device, not a recording of a caller, and the text never leaves it. With no such voice the switch is greyed out. The voice may read a plate such as 4T9 K18 as a word and a phone number as a sum. We do not know how any agency runs its test, so ask the recruiter.

Which call notes are the hardest to type?

The 13 with 14 digits or more. Found dog with a tag and Burglar alarm, owners away carry 22 each, and Three abandoned vehicles has three plates in three patterns. Scoring goes by position, so 555-142 typed for 555-0142 earns four characters of eight.

Are the calls, numbers and places real?

No. Every call, name, plate and address is invented. Phone numbers sit in 555-0100 to 555-0199, the block reserved for fiction; the four towns match no place in the US Census Bureau's 2025 gazetteer; full plates fit no standard-issue US format listed on Wikipedia, though a personalised plate could match by chance. All checked 19 September 2026. Medical calls give no advice.

All 40 call notes

Traffic and vehicle calls 10

  • Car off the road in rain No numbers until the callback. Direction words carry the location: two miles east, south side. A slip there sends the unit to the wrong bank.
  • Deer strike at night Location by landmark, not by address: half a mile north of the Copper Mill Road turn. Plate W33X 8RT has a doubled 3 that is easy to type once.
  • Hit and run on a parked car A partial plate is typed as given, 7GV, never padded and never guessed. House number 318 and the direction of travel matter more than the make of the car.
  • Motorcycle down Left leg, southbound lane, leaking fuel: three details for three different crews. Passer-by takes a hyphen.
  • School bus broken down Small numbers that must be right: 22 children, bus 17, house number 1450. Type digits as digits, never as words.
  • Stalled truck on the bridge Short flat sentences, the way a calm caller talks. The plate is six characters with one space: K47 DM9.
  • Three abandoned vehicles Three plates, a row, a range of spaces and a callback: 19 digits in 57 words. Each plate has a different pattern, so none can be typed on rhythm.
  • Traffic signal out An intersection, a compass corner and no callback. 'Did not leave a name' is worth typing: it tells the next reader not to look for one.
  • Two-car crash at an intersection Two plates and a callback in 49 words: 15 digits. Read each plate as two chunks, 4T9 then K18, and type the space between them.
  • Wrong-way driver on the bypass A moving call with no address and no plate, so direction is everything: southbound in the northbound lanes, mile marker 41.
Show all 40 call notes (30 more)

Medical calls 10

  • Allergic reaction at a diner What the friend knows and what he does not know both go in. Commas separate the symptoms; type them as written.
  • Chest pain at a feed store A four-digit house number, 2210, in the middle of a sentence. 'East side' and 'loading dock door' tell the crew where to go, so they are typed in full.
  • Child with trouble breathing Apartment 3B and entry code 2058: a letter beside a digit, then four digits to get exactly right. A wrong code leaves the crew at a locked door.
  • Collapse in a grocery aisle No patient name and no exact age: 'in her thirties' is typed as words. Aisle 9 and 760 Eastgate Avenue are the digits.
  • Confused husband, spelled surname A spelled surname: K-O-W-A-L-C-Z-Y-K, nine capitals and eight hyphens. Type it letter by letter and do not trust your memory of the name.
  • Contractions four minutes apart A clock time in 24-hour form, 02:14, with a colon. Then three numbers close together: 38 weeks, 3-year-old, 4409 Birchfield Road.
  • Fall at home An age and a house number sit close together: 81-year-old, 27 Ivy Court. Access details such as the unlocked door are part of the note.
  • Hot oil burn at a bakery Body side and extent are typed exactly as said: left forearm and hand, wrist to elbow. Then 118 Foundry Street and the alley door.
  • Leg injury on the school field Three levels of location: the school, the street gate, field 2 behind the gym. A 16-year-old takes two hyphens.
  • Seizure on a city bus A location that is a vehicle: city bus 12 at the corner of two streets. 'About 40' and 'about two minutes' stay approximate, as the caller gave them.

Fire and hazard calls 8

  • Barn fire with a propane tank Distances matter: about 40 feet from the barn to the propane tank. 3381 Pike Hollow Road, the second farm past the creek, gives a number and a landmark.
  • Brush fire beside the bypass No address exists, so the note builds one: west side, mile marker 36, moving uphill. Size is given by comparison, not in numbers.
  • Car fire in a parking garage Level 3, 400 Union Avenue, plate P83 RK6. Short sentences in the order things were seen, which is how a fast call arrives.
  • Carbon monoxide alarm A count of people, two of them with a symptom, and one plain fact about the furnace. The note records what was said and draws no conclusion.
  • Kitchen fire, everyone out Who is out of the building comes before anything else: two adults, one child and a dog. A colon introduces the list.
  • Power line down on a wet road One hazard and several facts about who is near it. 'Number 86' gives the house without a full address line, as callers often do.
  • Smell of gas in an apartment Unit 12 at 2750 Orchard Lane, and a second person who may be inside. 'North wall' is the detail the gas crew needs.
  • Warehouse fire alarm An alarm company call is nearly all numbers: 9000, zone 4, operator 318, reference 60-2257 and a callback. 21 digits in 43 words.

Police and public service calls 12

  • Break-in in progress An in-progress call is typed in the present tense, as the caller speaks. 1207 Vine Street, upstairs, front bedroom: the location inside the house counts too.
  • Burglar alarm, owners away Sensor order and a time to the minute, 03:52. A reference number such as 44-1093 is typed with its hyphen.
  • Fight behind a bar Counts stay as the caller gave them: five or six people, one on the ground. No names, and no guess about who started it.
  • Found dog with a tag Two phone numbers in one passage, the tag's and the caller's. Keep them apart: 555-0187 is on the collar and 555-0114 is the callback.
  • Lost child at the county fair A description runs head to toe: hair, coat, jeans, boots. Capitals on Ferris and on gate B. First name only for a child.
  • Loud music after midnight Two apartment numbers one character apart, 2A and 1A, and two clock times, 23:30 and 05:00. Swap either pair and the note points at the wrong door.
  • Open door at a closed store Closing time 18:00 and 140 Mason Street are the only digits before the callback. The rest is what the caller did and did not do.
  • Pickup ran a stop sign A moving call: the street and the direction change while you type. Plate 93K Z5T mixes letters and digits on both sides of the space, so neither half can be typed on rhythm.
  • Teenagers on a cannery roof No street number, so landmarks do the work: end of Wharf Road, north side, marina office. 'Fenced off and marked unsafe' is the hazard line.
  • Theft from a parked car A time window, 12:15 to 13:40, a lot row and a plate: 17 digits in 56 words, all of them needed for the report.
  • Van idling by a playground Only part of a plate, typed as given: the last three characters, K4D. No name appears here, and no guess about the driver.
  • Welfare check, spelled surname The second spelled surname: L-I-N-D-Q-V-I-S-T, with a Q and no U after it. 18:00 is six in the evening on the 24-hour clock.

How this list was compiled: Own work, written for this page: every call, address, name, plate and reference number is invented, and no passage describes a real incident. The four towns (Pellwick, Harrowmere, Dunmarrow, Quillhaven) were checked on 2026-09-19 against the US Census Bureau 2025 Gazetteer files for places and for county subdivisions, https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2025_Gazetteer/ (2025_Gaz_place_national.zip and 2025_Gaz_cousubs_national.zip), and none is the name of a US place or county subdivision. Every phone number is in 555-0100 to 555-0199, the block reserved for fictional use: https://en.wikipedia.org/wiki/555_(North_American_Numbering_Plan), checked 2026-09-19. Plates: every full plate in the set has one of five shapes (1A2 B34, 12A B3C, A12 BC3, 1AB C2D and A12B 3CD). On 2026-09-19 each plate was tested against every serial format at https://en.wikipedia.org/wiki/United_States_license_plate_designs_and_serial_formats, in its two tables of standard-issue passenger plates (those now issued, and those still valid but not issued now), reading X in a format as any letter or digit; none of the plates fits any format. Every shape has a letter in fourth place, which rules out Arizona's mixed formats, where the fourth character is always a digit. A personalised plate can carry nearly any string, so a match with a plate on the road cannot be ruled out and would be chance. The hit and run and the van by the playground give only three characters of a plate. Reference numbers are made-up strings. Callers are named only in calls that involve no crime. Words that British and American English spell differently are left out. Licence: own work